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Worldwide Shipping And Delivery Information

Shipping Charges & Cancellation Policy

When you add an item to cart, shipping costs are automatically calculated on the basis of  package weight and mode of shipping.

 

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Orders received before noon IST (Indian Standard Time) usually ship out the same business day. Orders received after this time generally leave the next business day. Please note that our International delivery partner, DHL/FedEx does not deliver Teabox orders on Saturday or Sundays.

To cancel your order, send us an email by filling the form on this page or you can alternatively send us an email to [email protected] with your order details and we'll cancel it promptly.

Important Notice: It has come to our notice that the Customs Department in Qatar, Italy, Spain, Costa-Rica and Czech Republic may have begun charging an additional amount as Custom Clearance fee. We at Teabox work with the customs clearance departments of different countries to ensure that the package reaches you as quickly as possible, but in these specific cases, the additional charge will have to be borne by the customer.

Please note that we do not accept cancellations once the orders have been dispatched from our fulfillment center. 

Delivery Partners

For international shipping, we work primarily with DHL/FedEx, EMS (India Post) and Air Mail to deliver our teas worldwide. Express service (DHL/FedEx) takes up to 5-7 working days for delivery, EMS Speed Post takes up to 10-14 working days for delivery & Air Mail takes up to 15-25 days for delivery.

For shipping to destinations within India, we work with  Blue Dart and DTDC couriers.

 

For further information regarding shipping and cancellation policies, see our shipping FAQs.  You can also email us at [email protected] and we'll be glad to assist you with your order.

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© 2018 TEABOX, All Rights Reserved

 

About Teabox.com

 

Teabox is an online tea shop that delivers, every single day, the freshest Indian teas from estates in Darjeeling, Assam, and the Nilgiris as well as freshest teas from Nepal to tea lovers everywhere.

As a company, we believe tea is so much more than just a staple part of mornings and meals. An exceptional cup of tea, for us, has a more exalted place in the everyday life.

 

Why Teabox.com

 

We believe tea is endlessly engaging, brings people together, provides a sense of peace and well-being, and grants of a moment to yourself when you most need it. Great tea touches upon art, defines a sense of culture, marks a ritual, and offers a sense of connoisseurship. But a truly remarkable cup of tea is one which enhances the everyday.

This is the goal we are trying to achieve through our tea store - to bring great tea into the everyday life.

 

Freshest teas that make a delicious cup

 

So, what makes our teas great? Well, it’s got a lot to do with freshness. And the reason why freshness matters is because tea is an agricultural product. So, fresher tea tastes better and is healthier. We buy the first pick of every season and take utmost care when it comes to storage and packaging. We work directly with tea growers who know to hand-select tea leaves for their texture, color, scent, and purity. And by sourcing the highest-quality Indian teas directly from the most capable and most interesting growers and estates, Teabox’s online tea shop makes it easy for anyone—from tea experts to complete novices—to experience the freshness, delicate aromas, flavors, and authenticity that fine loose-leaf tea has to offer. We can do this because we’re based in the same foothills and gardens where our teas are grown.

 

Shopping with Teabox.com

 

With Teabox, shopping for fresh loose-leaf tea from India is easy because you make an informed purchase and you know exactly where your tea is coming from. Every batch of tea we procure is put up on our online tea store along with its invoice number, date of plucking, specialty and tea grade. And so, every time you sip one of our expert-curated teas, you are in the company of the most authentic tea experience there is.

For someone who loves tea, commitment to good tea comes naturally. We are trying to uphold this commitment every day with Teabox.

 

*Not applicable on subscription and only TeaPacs orders.

 

Disclaimer:

 

1. Any or all deals offered on/by any or all third party portals, platforms, marketplaces, and affiliate sites cannot be claimed on Teabox.com and Teabox.com is not liable to fulfil such claims.
2. Any or all deals must be claimed with the third party portals, platforms, marketplaces, and affiliate sites where such offers have appeared. Teabox.com will not and is not bound to fulfil such claims.

© 2018 TEABOX, All Rights Reserved