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Worldwide Shipping And Delivery Information
Shipping Charges & Cancellation Policy
When you add an item to cart, shipping costs are automaticallycalculated on the basis of package weight and mode of shipping.To find out the shipping & delivery cost that applies to your shipping destination on the basis of your order size, please use Shipping Calculator below
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Orders received before noon IST (Indian Standard Time) usually ship out the same business day. Orders received after this time generally leave the next business day. Please note that our International delivery partner, DHL/FedEx does not deliver Teabox orders on Saturday or Sundays.
For express delivery to Russia, it is necessary to provide passport details at the end of checkout process. Under the option of express delivery, orders will be dispatched within 1-5 business days, depending on Russian customs clearance documents. However, your order will be delivered within 12-18 business days from the date of ordering.
To cancel your order, send us an email by filling the form on this page or you can alternatively send us an email to email@example.com with your order details and we'll cancel it promptly.
Important Notice: It has come to our notice that the Customs Department in Italy, Costa-Rica and Czech Republic may have begun charging an additional amount as Custom Clearance fee. We at Teabox work with the customs clearance departments of different countries to ensure that the package reaches you as quickly as possible, but in these specific cases, the additional charge will have to be borne by the customer.
Please note that we do not accept cancellations once the orders have been dispatched from our fulfillment center.
For international shipping, we work primarily with DHL/FedEx, EMS (India Post) and Air Mail to deliver our teas worldwide. Express service (DHL/FedEx) takes up to 5-7 working days for delivery, EMS Speed Post takes up to 10-14 working days for delivery & Air Mail takes up to 15-25 days for delivery.
For shipping to destinations within India, we work with Blue Dart, DTDC and First Flight couriers.
For further information regarding shipping and cancellation policies, see our shipping FAQs.You can also email us at firstname.lastname@example.org and we'll be glad to assist you with your order.
Teabox is an online tea shop that delivers, every single day, the freshest Indian teas from estates in Darjeeling, Assam, and the Nilgiris as well as freshest teas from Nepal to tea lovers everywhere. As a company, we believe tea is so much more than just a staple part of mornings and meals. An exceptional cup of tea, for us, has a more exalted place in the everyday life.
We believe tea is endlessly engaging, brings people together, provides a sense of peace and well-being, and grants of a moment to yourself when you most need it. Great tea touches upon art, defines a sense of culture, marks a ritual, and offers a sense of connoisseurship. But a truly remarkable cup of tea is one which enhances the everyday.
This is the goal we are trying to achieve through our tea store - to bring great tea into the everyday life.
Freshest teas that make a delicious cup
So, what makes our teas great? Well, it’s got a lot to do with freshness. And the reason why freshness matters is because tea is an agricultural product. So, fresher tea tastes better and is healthier. We buy the first pick of every season and take utmost care when it comes to storage and packaging. We work directly with tea growers who know to hand-select tea leaves for their texture, color, scent, and purity. And by sourcing the highest-quality Indian teas directly from the most capable and most interesting growers and estates, Teabox’s online tea shop makes it easy for anyone—from tea experts to complete novices—to experience the freshness, delicate aromas, flavors, and authenticity that fine loose-leaf tea has to offer. We can do this because we’re based in the same foothills and gardens where our teas are grown.
Shopping with Teabox.com
With Teabox, shopping for fresh loose-leaf tea from India is easy because you make an informed purchase and you know exactly where your tea is coming from. Every batch of tea we procure is put up on our online tea store along with its invoice number, date of plucking, specialty and tea grade. And so, every time you sip one of our expert-curated teas, you are in the company of the most authentic tea experience there is.
For someone who loves tea, commitment to good tea comes naturally. We are trying to uphold this commitment every day with Teabox.
* Not applicable on Subscription and only TeaPac orders.